Resume

(631) 901-4289 | scarr.katie@gmail.com

Creative and organized graphic designer with diverse experience in varying media and platforms. Exceptional skills in customer service, design, and management.

Freelance Design, Long Island, NY 2019-Current

● Digital/print design

● Illustration

● Digital photography

● Website development and management

● Video creation and editing

Long Island Rabbit Rescue Group, Long Island, NY 2017-Current

An all volunteer non-profit 501c3 animal rescue organization whose mission is to rescue abused, neglected or abandoned rabbits; have them medically treated and spayed/neutered; and place them in loving, indoor homes.

Co-manager/Volunteer

● Migrated website to Wordpress and continually update and improve functionality to support the rescue’s mission. LongIslandRabbitRescue.org

● Maintain a weekly cleaning and care shift at special needs foster home.

● Designed an effective re-homing flyer template which has increased the success rate for rabbits that need to be privately re-homed by their owners.

● Professionally photograph adoptable rabbits.

● Implement and manage advanced record keeping for fosters, adoptions, statistics, etc.

● Educate the public on the special care and health needs of domestic rabbits.

● Schedule and manage veterinary appointments and their transportation.

● Oversee adopter screening and approval process.

● Facilitate adoptions.

Jean Shop Mfg. Inc., New York, NY 2009-2019

High-end niche denim brand featuring authentic, timeless style and excellent customer experience.

E-commerce

● Upgraded website and retail store POS to Shopify, which not only consolidated but also improved upon increasingly obsolete Squarespace and Lightspeed.

● Designed company email blasts, sent to ever-growing client list, monitored success via the open-, clickthrough-, and purchase-rates. These email blasts generated approximately $200,000.00 annually.

● Continually evolved web experience and improved SEO.

● Updated social media accounts daily; created content, followed competitors and industry leaders, studied trends, monitored and leveraged user feedback.

● Maintained detailed sales and marketing spreadsheets.

Design

● Complete overhaul, re-design, and cleanup of company database.

● Built design spreadsheet to communicate effectively with factories.

● Photographed professional-quality product images for the web.

● Provided all retouching, using Photoshop.

● Sourced and designed eco-friendly and cost-effective packaging.

● Created a consistent branding image across all platforms and media including Mailchimp, website, business cards, postcards, etc.

● Researched inspiration for creating new season lines. Worked with the owner/designer to develop new washes, styles, fabric, trim, and thread colors.

Client Experience

● Coordinated all shipping, including returns/exchanges.

● Improved customer experience by developing a personalized approach to clienteling which created a loyal returning customer base.

● Maintained excellent rapport with customers for 10 years, keeping detailed notes on best customers.

Fashion Institute of Technology, New York, NY

Bachelor, Illustration/ Associate, Communication Design

Proficient in Adobe Creative Suite, Mailchimp, Squarespace, Shopify, Wordpress, Microsoft Office, Lightspeed Onsite POS, Rescuegroups.org, NuOrder